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DELIVERY

All orders that have been paid today before 1 pm will be sent to you on the same day, otherwise stated. Orders that made on Friday until Sunday will only be shipped on Monday of the following week. We provide both local and international shipping.

 

SHIPPING WITHIN MALAYSIA

All orders within Peninsular Malaysia, Sabah and Sarawak are shipped using Pos Laju. Only under certain circumstances, we might use Airpack as our secondary means of courier.  Poslaju is a courier service that delivers within 1-3 business days. Signature will be required when you received the parcel. Tracking numbers will be provided to customer via email. All orders are charged according to the weight of the parcel. Our system will automatically calculate the weight and the amount you need to pay will be displayed at the end of the order process.

Eg. POSLAJU
http://www.serihana.com

West Malaysia: 

First 500g: RM7.00
Additional 500g: +RM3.00

(e.g. total weight is 1kg = 7 + 3 = RM10.00)

  
http://www.serihana.com

East Malaysia: 

First 500g = RM11.00
Additional 500g = +RM5.00

(e.g. total weight is 1kg = 11 + 5 = RM16.00)

 

 

INTERNATIONAL SHIPPING

For international customer, should you interested in our products, please send us an email to hello@serihana.com. We offer two types of shipping which is Pos Laju (EMS) and Air Parcel. Pos Laju (EMS) will take 4-5 days while Air Parcel takes 9-14 days to reach you. Both come with tracking number which will be emailed to you once we shipped your order. 

If you need more information about Pos Laju and Air Parcel as well as to track your package, kindly refer HERE.

 

FREQUENTLY ASKED QUESTIONS (FAQ)

Can I avoid shipping fees?
Yes,  you can pick up from us or we can plan to meet (let us know by the phone or simply email hello@serihana.com) so we can hand-delivered the item right to your hands.